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F. A. Q.s

Q: How do I refill my prescription?

If you need refills on a prescription:
- Call the pharmacy: 513-579-0900
- Press 1 if you know your RX# - then type in the number
- When leaving a message, please TALK SLOW and include:
    - Your NAME and BIRTHDATE
    - Rx# if possible
    - Medication name
    - Current phone number in case we need to call you back
Thank you!

Q: How much will my prescription cost?

We will work to get you the lowest price on most medications. 

Q: How long will it take to fill my prescription?

We are normally able to fill scripts in 15 minutes or less, for a more precise waiting time just ask us.

Q: Do you accept insurance?

We do accept insurance cards from most major insurance companies.  Please note: we do NOT accept discount cards OR United Health Care Medicaid.

Q: Do I get a discount on medications if I am a patient of Crossroad Health Center?

Yes, we offer discounted prices for patients that have their prescriptions sent down from the Crossroad Health Center.

Q: Can I come to Pharmacy Over-the-Rhine even if I'm not a patient at Crossroad Health Center?

Yes, we can fill prescriptions from any doctor that you see.

Q: Do you offer $4 generics like Walmart and Target?

Yes, we will match the pricing of most generics that are cheaply available at other for-profit pharmacies.

Q: Where should I park?

Free off street parking is available behind the Crossroad Health Center. The entrance is off of Liberty Ave. 

Q: What if you don't have the medication I need?

We have next day service for non-narcotic special orders.