F. A. Q.s
Q: How do I refill my prescription?
If you need refills on a prescription:
- Call the pharmacy: 513-579-0900
- Press 1 if you know your RX# - then type in the number
- When leaving a message, please TALK SLOW and include:
- Your NAME and BIRTHDATE
- Rx# if possible
- Medication name
- Current phone number in case we need to call you back
Q: How much will my prescription cost?
We will work to get you the lowest price on most medications.
Q: How long will it take to fill my prescription?
We are normally able to fill scripts in 15 minutes or less, for a more precise waiting time just ask us.
Q: Do you accept insurance?
We do accept insurance cards from most major insurance companies.
Q: Do I get a discount on medications if I am a patient of Crossroad Health Center?
Yes, we offer discounted prices for patients that have their prescriptions sent down from the Crossroad Health Center.
Q: Can I come to Pharmacy Over-the-Rhine even if I'm not a patient at Crossroad Health Center?
Yes, we can fill prescriptions from any doctor that you see.
Q: Do you offer $4 generics like Walmart and Target?
Yes, we will match the pricing of most generics that are cheaply available at other for-profit pharmacies.
Q: Where should I park?
Free off street parking is available behind the Crossroad Health Center. The entrance is off of Liberty Ave.
Q: What if you don't have the medication I need?
We have next day service for non-narcotic special orders.